Tourist Observations
-Went for the most interactive displays (observing/testing)-Tried things after seeing others try first
-Crowded and quiet around certain areas
-Didn't really read the displays with lots of text
-Taking photos through phones
-kids playing with the drawers (reveal display where you open drawers and find things)
-Lines/Queues
-Went for largest displays/ attractions
-Come in groups/couples
Other Observations
-Staff everywhere
-Had to handin bags for Anzac display
-Storytelling mechanic, large realistic models with digital video audio and text playing in background.
-3D mini cinema
-Lots of interactive displays
-Narrative told through exhibit and not obvious ends, walls lead to different parts
-interactive shelve/drawer display (reveal)
-Wayfinding on the ground for some exhibits
-Lots of installed interactive screens
Client talk
-Experience of museum continues outside of museum--> Content preferences to customise experience
-->Planning events
-Inside of museum
-->Wayfinding
-->Customer experiences
-->Digital in exhibits
-->Games/3D printing
-Why digital interactive content?
-->Create a look up type of experience encouraging people to look at the displays longer
-Half of the budget needs to come from Revenue
-->booked tours (digital might take from it?)
-->find a sustainable way
-Reach more NZers/Engage them
-->Referral (encouraging others to recommend coming to Te papa)
-A way to locate people to cafe when heading for exit
-Food, toilets, tickets, time of day, interests
-Make people participate
-Personalise/ Create a connection between the museum and the person
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